Meet The Team

Sherilyn is our Course Coordinator and newest member of the team. Sherilyn has extensive experience in RTO administration working in two other RTOs before joining the Paradise First Aid team. She is responsible for scheduling our public and onsite courses, as well as handling student enquiries and course bookings. Sherilyn is also responsible for issuing Certificates for our students once they have completed their courses


Andy established Paradise First Aid back in 2008. Andy holds a number of Diploma and Certificate level qualifications in first aid and emergency care and has worked in both the private and public health services before making the switch to first aid education. Andy has a passion for Continued Professional Development and is a member of the First Aid Industry Reference Committee and the Australian Resuscitation Council (QLD Branch).  


With an extensive background in customer service, our Business Services Manager Shirley is a friendly point of contact for clients. Shirley manages our sales division which includes products such as first aid kits, consumables, defibrillators and the First Aid Pod! In addition to sales, Shirley assists the admin team with processing course paperwork and participant bookings.


Jo is Paradise First Aid's General Manager responsible for managing all aspects of Paradise First Aid and its third-party providers. Jo has been with Paradise First Aid for over 5 years and has a wealth of knowledge with RTO and business management. She leads a team of dedicated staff to provide all our clients with a high level of service and excellent training experiences.


Kelly is affectionately known as the Queen of Certificates due to the efficient and prompt turnaround time in issuing certificates for our partners. Kelly is also responsible for checking returned assessments to ensure we maintain our reputation of providing high-quality training through our partnering program throughout Australia. Kelly is also available to handle any enquiries from students and partners alike.


Ella works as part of the admin team to provide support to the course co-ordinator and partnering team. She helps co-ordinate the administrative side of the RTO to ensure we are compliant and continue to uphold our high level of standards. To date we have never had any non-compliances at audit! Having completed a Cert IV in Small Business Management and Cert IV in Training and Assessing, Ella’s main interests are looking after the ‘back-end’ aspects of the RTO.